Lg said we had to contact Sears. Every time I call I get the run around between departments. Kenmore Refrigerator Model 795.77543600 Parts. Compressor should not fail after four years of basic household use. Just a month ago it stopped working. I've lost so much food since my purchase and have spent out so much money trying to keep this junk alive and working. FREE Shipping on orders over $25 shipped by Amazon. I call LG tech support and did a smart diagnoses over the phone and they were able to know the refrigerator status. The only reason I did not get an Elite was I wanted smudge proof on the doors and the Elite did not have it at that time, everything other than the Elite tag is the same. It is freaking brand new and I paid some man over $300 for 4.5 hrs and paid $330 for a new control board to try and diagnose the problem and it seems that its not the control board or the fan. They came out and changed the board in the back and the door gasket and I'm not sure if it was right away but it wasn't long after that that everything in the drawers and bottom shelf started to freeze no matter what you set the frig temp on. I bought my kenmore refrigerator 3/2018, the compressor stopped working since last Friday 1/10/2020. Sears Parts Direct has parts, manuals & part diagrams for all types of repair projects to help you fix your bottom-mount refrigerator! Tell them the local service technician diagnosed it as a failed compressor and the parts are under warranty through Sears. AVOID BUYING LG products. He mentioned these go bad all the time. My LG French Door Refrigerator is 3 years old. When searching online using the part number it turns out that the compressor is an LG compressor which does not bode well that it is no longer manufactured, as there was (is?) Nothing but heartbreak and compressor failure with these babies. It's a LEMON! This has had me so worried and sick to think how low Sears has got. I went thru cleaning vents in back, resetting Refrig per instructions. Download the manual for model Kenmore Elite 79572483411 refrigerator. This is just WRONG that Sears knows of this problem, continues to sell these faulty products and does not take care of the customers when the products fail. After many calls, the technician finally confirmed in late October that the compressor was dead and she ordered the parts. Was told by LG that the company (which they referred) I called for repairs was not an LG authorized company. Model/Style: 795.73133.411 Satisfaction Rating: Very Unsatisfied - 1 out of 5. Review: "Expensive Ripoff" Bought a Kenmore Elite refrigerator for almost three times the price of a regular brand ($2000 vs. $700), thinking the quality would justify the price. clear all Your Selections: Brand. Called LG who sent out a repairman a week or so later. We now found out from the repair person from Sears that it is the compressor and condenser which he told me was a problem directly from the factory. Purchased Kenmore Elite in November 2015 and it stopped cooling in less than 4 years. We purchased the Kenmore Elite bottom Freezer refrigerator April 2015. November 2012 I purchased a Kenmore Elite French door refrigerator model 795.71053.014. Finding a refrigerator that matches the décor of your kitchen is a factor that you should not ignore. I see others have had the same problem...why isn't there a recall? model # 795.72049.112, compressor went out today and we lost a lot of food. That's 4 weeks to get this issue resolved, all the while we are living out of coolers and replacing ice every day. Our Free Kenmore Refrigerator Repair Manual was designed to assist the novice technician in the repair of home (domestic) refrigerators that have been operating successfully for an extended period of months or years and have only recently stopped operating properly, with no major change in installation parameters or location. The linear compressor recently failed and according to my product manual the linear compressor is suppose to have a 10 year warrantee with free replacement. Totally unbelievable that a top-of-the-line unit would fail after 3 years. Category (12) French Door Refrigerators (7) Single Door Bottom Freezer Refrigerators (12) French Door Refrigerators (7) Single Door Bottom Freezer Refrigerators. I have argued until I'm blue in the face with a thousand Representatives through Sears LG and Sears Kenmore Department which are all pretty much tied together and they are making it where you have to replace your fridge within 3 years every three years because they are trying to drum up business bye making us customers that stuck with them through the possible closures and shutting down of all locations we get treated like this and then to kick me while I'm down they offer me $160 in points on my Shop Your Way account to put towards a mini fridge to get me by until the repairs can be done 2 weeks later but there are no fridges available whatsoever on Sears website for my town that will make it to the store or to my house before my fridge will be repaired so to add insult to injury they give me $160 I can't use which infuriates me even more and being told when I bought the items that they would last me 15 plus years but yet they already knew the refrigerator wood fell within the first 3 years but proceeded to tell me it would last me 15 plus years and nobody can step up to the plate and make this right I asked for a replacement fridge not a repair 2 weeks later because of the fact that there will be a smell that develops from my fridge sitting not being used for over 2 weeks but yet the charges that I would have to pay if it wasn't covered under warranty would be $950 plus they gave me $300 towards food loss and that hundred and sixty dollars but to just give me a new fridge of the same model which is now reduced in price by half due to all it's bad reviews it's only $1,200 now but do the math they will spend $100 more not to give me a new fridge that's BS and I hope that the right person sees this post and brings all this to light on a national level because Sears needs to be shut down and penalized 4 their wrongdoing and lying and misleading and forcefully making customers K obscene amount of money for repairs my repair states that the compressor is $424.91 but if I were to order it on the site myself and get it shipped to me it's only $350 why can anybody explain because of the fact that they are cheating every system that they possibly can so those of you who had to pay for their repairs I would go back and look how much they charged you and how much the parts actually are because there's about $100 in difference between all of their costs from the repair guy "not including labor" versus their own website!!! Purchased my Kenmore Elite 795 for $ 2500 in May 2016. I find it surprising that both the control board and the compressor failed at the same time. The fan motor noise becomes so loud you cannot carry on a conversation while standing next to it. At 3months thethermostat/ice maker died (covered). Anyway, I told support tech about class action lawsuit and any fridge with 10 years on the compressor warranty has 5 years labor and parts. I noticed a lot of class action suits being started may have to sign up for one of those. Lost couple hundred dollars in food and still without a refrigerator or an estimated time of repair at this point. The fridge stinks and we have lost over $1000 of food. Note: color of the water tube may be different from original. We have basic fridges 20-30 years old in the break rooms at work! Refrigerator delivered, as a replacement for same model, on 5/23/15. Distributor: Sears, Roebuck and Co., of Hoffman Estates, Ill. Stuck @ $1000.00 in parts and labor not including the lost food and suffering. Lowest price in 30 days. Warranty is a miscellaneous failure of a component covered by Warranty Contract and a Recall is a mass failure of a Component(Linnear Compressor). He informed me the compressor needed to be replaced at a total cost of $850.00. I had the same situation, changed the compressor and nothing happened. It's a good thing we have a little frig in our garage. For example: HLP141E or WD-5100-23. On October 13, 2017, we purchased a Kenmore Elite refrigerator and on September 26, the compressor died. I purchased a Kenmore refrigerator November 2017 and June 2019 the LG compressor failed. @jts122 You demand to speak to a supervisor or the escalations department. Repairmen in area declined to work on them (recommended by LG) and now we are waiting on one to travel over 3 hours to our home to replace the compressor, saying that it is the problem. I bought most of my appliance from sears. Kenmore/LG are aware of it and they need to replace these units! My Sears 3 door Model 74025, purchased 2015, $2,500; compressor died over a week ago; lost approx. Usually there is a 5 year warranty on the "sealed system" which includes the compressor (but not the labour), while the rest of the fridge is only 12 months which would include the control board. Technician says it is the compressor and 3 other parts. Every part was replaced, Twice, if not more. We have had issues with the microwave, dishwasher, and refrigerator - especially the refrigerator. Will never, never, never buy a product from Sears/Kmart again. Tech said compressor was burning hot (huge fire potential?). I bought a Kenmore Elite 12/04/2015 for $2,872.58. We purchased a Kenmore Elite Grab and Go refrigerator from Sears in April of 2015. Please add me if/when a lawsuit comes up. This unit is made by LG. We did not purchase a Sears service agreement so how can they just null in void a manufacture warranty for the parts contained in the frig by another company? What do you do when Sears won't take responsibility? Only part is covered under warranty. I believe it should be. I need help. I do not think that 22 month of used is he live time fort that part. Compressor went out in under 2 years. Do not by any Kenmore appliances as they are cheap junk now. Else, they will cover the compressor I believe but the customer has to incur all other costs which can easily run into $500- up to a thousand +. Bought KENMORE refrigerator bottom drawer ffreezer Nov 2016 and it died two weeks ago...last week in Feb 2018. Compressor is not running at all. … I paid for a premium appliance to get a better value and longevity of my appliance and it hasn't lasted 3 years of normal use. Call Sears they want money and get in a monthly paying program to get service contract. Purchased Kenmore Elite with LG compressor lasted 2.5 years, someone needs to be held accountable! I called and was informed that my warranty expired on april 30, 2018. Compressor is under warranty but I am told that the labor charge is going to be close to $300. @tbennett2020 when you open the doors, the circulation fans stop. We also purchased a Kenmore Elite three door refrigerator, model No. I have bought Sears appliances ever since we got married. Sears products and LG as gone down hill. I spent $3k on a Kenmore Elite model $ 79574023 and the refrigerator and freezer stopped working yesterday. Product Recalls. ELITE 795.7105 Series refrigerator pdf manual download. The repair said the compressor gone bad. He brought up the repair order. Purchased a Kenmore Elite (LG) in 2014. I own a Kenmore Refrigerator Model Number 10651763510, Serial Number HR662609457, bought in March 10, 2017. Our Kenmore Elite (production in 2016) has stopped cooling and freezing. It took over an hour to get through only to speak to someone outside of the US and with a heavy accent whom I could not understand. Since then it has been a down hill spiral with so many problems. June 2019 does not work, lost everything in it. In 2017 we needed it repaired and found out that it was really a LG with the Kenmore name. When I called LG they saod they would give me numbers to call for a tech to come out service charge alone would be 95.00. I will have over $4000 in refrigerators in two years. We have photos of the thermometers and of all the defrosted food. I have a Kenmore Elite Refrigerator model# 25344733102. LG KNOWN by another name...KENMORE ELITE. I have never been so disgusted with the lack of a company trying to resolve an issue. Didn’t realize how many people have had the same problem with kenmore brand. We spent $2800 for an LG fridge. A MONTH! I’m sure the maintenance guy meant the control board and compressor would need to be replaced. Download the manual for model Kenmore Elite 79577573600 bottom-mount refrigerator. It is now November 7,2018 a Sears repairman came out after another Service Company was out 3 times and they got my water dispenser working but the unit still wasn’t cooling they said that another complaint file would have to be started before they could replace the defective compressor. I am currently in the same situation. 06/30/2005 Unknown Author. I would really like to be part of any law suit against LG to try to recoup some of our money. now the ice maker fan has another error. 1-877-477-7278. This is freaking pitiful!!! I need your advice about Kenmore Elite refrigerator troubleshooting.The F1 error usually means the control board freezes up and the freezer doesn’t. I called local repairmen but they said only Sears can fix it under warranty. My wife and I had to eat out during that time and the inconvenience trying to keep medicine cooled with an ice cooler. Have to wait until the 19th for another tech to come out to "diagnose"issue and of course he will have no parts so that means more part orders and waiting for the next available appointment. Compressor went out. The agents sound very rehearsed and appear to experts at not solving your problems. They may want to speak with the tech to confirm they are certified and qualified to do the repairs. I remember when American made fridges lasted for many decade, and are still running today. called a local repair place, their tech showed up the next day and said "oh, Kenmore, i bet it is the LG compressor..." and after he opened it up, he was right. Within 3 years the compressor went bad. The Sears repair man did not show up until around 6pm. This cannot be right! I always bought appliances from Sears and even worked at one location as one point. I purchased a Kenmore 24 cu. It is usually found in the user manual. Now a cooling issue. Less than 1 year icemaker failed (jammed) was able to unjam, but this happened several times over the next few months until it totally failed after just over a year. Price may depend on whether the control board is the reason that the compressor is not working or whether it is just the compressor or both. Compressor went out made by LG! The compressor went out in October of 2017. Maybe if you had power supply problems e.g. We have been very dissatisfied with Sears for giving us the run around about who made Kenmore Elite. 795.72493.611 was the model number. Kenmore elite fridge model # 795-77544600, burning smell in the refridgerator, which caused the light housing to melt, ceiling of refridgerator to melt, charred bulb sockets, cover of light extremely hot, not to mention a few more hours would have caused a fire. my Kenmore Pro refrigerator has broken 6 times in 1 year. When we stated the food loss is over $1000, the rep said "I never said we would cover the food loss, just help with it.". 3 months without a fridge! The compressor is the only part still under warranty. I am beyond frustrated with Sears. My Kenmore elite light 795.77249601 does not turn off 79577249601 Kenmore Elite Refrigerator. It is only 1 and 1/2 years old. This is absolutely unacceptable that this company is not forced to make things right and recall these faulty appliances. That way your question will get more attention than it being posted as an "answer" to an existing question. Does anyone know if the LFXS30766 model included in this? Sears has lost a customer who has been loyal to them for the last 35 years. My husband purchased Kenmore Elite #795.72483.410 in Oct 2015 for my birthday . Kenmore Elite Refrigerator Model 795.74023.412 My Kenmore Elite Refrigerator stopped cooling so had a repair guy out and he said it was the compressor. I have the 795.74022.411 Kenmore Elite Refrigerator temp varies between 39-53 degrees. Product Description. I feel everyone's pain. 96. 99 ($4.50/Count) $9.50 $9.50. I purchased the 3 year extended warranty with Sears. Will cost upwards of $900 to be fixed not counting all the food that was lost and money being spent eating out all meals. serial # 702KRJUO3228.I have bought a lot of LG products but after this I won't. My french door kenmore elite is 2 years old. Last month June 2019 our freezer stopped working. The next appointment was 3 weeks away so we hired a repair service that came out much quicker. I finally somehow was able to get an appointment scheduled. $300. Can you hear or "feel" if the compressor motor is running? CPSC, Maytag Corporation Announce Recall of Kenmore Elite-Brand TRIO Model Refrigerators Date: April 07 2003. There’s more information online regarding the LG compressor problem. We called different repair places in the area and no will work on LG Refrigerators. Refrigerator stopped working (cooling and freezing) October 2019. Add me to the Class action lawsuit. Now I'm reading about faulty compressors and other things. I discover that this KENMORE ELITE name, which I know and trust and buy for its quality and performance and durability/dependability , is just on the outside when it’s actually an LG. After reading everything I can find on internet, I think I’m screwed! ft. French Door Bottom-Freezer Refrigerator - Finger Print Resistant Active Finish ssin: 04674015000P, salescheck: 093002073989. purchased on September 16th, 2016 and delivered. I am interested in any information on a class action suit regarding this particular product. Then several weeks for the part to come in and then $300 or more to pay the labor for installation of the warranted part (I did not buy the extended service plan at the time of purchase) and then potential additional service issues and additional compressor failures after this is repaired. If they can’t locate the part then they must offer you some options. 795.51833.411 Side by Side Kenmore Elite Compressor is made by LG Compressor is the LG-FLB075LANA (R134a- Linear Compressor). I just spent 95.00 to have a repairman tell me it will cost between $360 and $2000 to fix it. Warehouses all over will have them for awhile until they sell out. For more information on recalled products, visit www.recalls.gov.This website is a partnership among six federal agencies. Sears is responsible for the warranty. I purchased my frig Feb. 2015. I can not pay another 500 to 1000 dollars. The refrigerators have the side-by-side upper doors and a freezer drawer at the bottom of the refrigerator. Sears Kenmore refuses to honor the warrantee specified in my owners manual. We were told this is a bad compressor by LG. Sad that foreign made products are made so inferior. Your warranty is explained in your owners manual on the last page, I believe. repair company is saying that even that may not fix the unit as it may need a compressor. New Unit now not working! There are many part stores that buy parts in large quantities at a cheaper price. Part Category. I purchased a LG, French door-in-door, bottom freezer Refrigerator; model # LFXS 24663S, in June of 2015. But Kenmore still out them in their frig. Found out it is made by LG which the repair guy said they don't work on LG hmm wonder why. Repair man to come in 10 days. I called Sears and they said they have to fix everything it could be before they would replace compressor!! 11/07/2020 by Fortunately, it was still under warranty but it still cost $469 for the labor, etc. I believed that Kenmore was one of the best now I believe they re the worst. 210) everything was good until 4 months ago when the ice maker stopped working. Last Monday, 7/9/18 the unit failed and stopped cooling, causing both the refrigerated and freezer sections to actually get warmer than room temperature. I haven't been able to find my receipt or extended warranty. My Kenmore Elite Refrigerator stopped cooling so had a repair guy out and he said it was the compressor. If the linear compressor goes out the first year, the limited warranty states that Sears will replace the compressor and cover all the workmanship. The part was backordered. Cover Drawer Guide Shelf Support Door … Wonder why they are going out of business....hmmm. I am highly disturbed by this. Then I went on the internet to get suggestions. Still not working. I used to pay around $180 now they cost $300 -$499. Bought a Sear Kenmore Elite 3 door Counter Depth. Fast forward to January 28, when the parts arrived, the technician installed the new compressor. Tip. It will take a week for tech to look at the compressor. I need to prove this is a larger issue then just me! The recalled refrigerator model numbers and serial numbers are listed below. The bulbs became extremely hot and melted the entire light fixture and top of the fridge itself. It just stopped cooling. Cannot reach Sears or the manufacturer. At first they were going to give us a new one and now they have decided that we don't need a fridge for another week (3 weeks total). I paid for a sears service person to come and assess the issue. So I guess I will have to unload it for the second time and wait 24 hours. So far 2 compressors, the condenser and dryer and freon have all been replaced. I pulled off the back cover and it has an LG compressor. they said warranty has run out. Sears said “sorry, no warranty”. I think we would be better off going somewhere els. Without a refrigerator for a month???? Purchased a Kenmore Elite 3 door bottom freezer in 2015. I purchased a kenmore Elite refrigerator in August of 2015. We have had two technicians out, one put freeon in but it seems to run all the time. I called the corporate office this morning and was sent back to the same customer service number. We had to pay for two service calls for same problem and refrigerator still wouldn't freeze. Either way it is bad business practice and the consumer needs relief. I then called sears back and they basically said too bad because you didn't purchase the extended warranty. We tried cleaning the coils and is still didn't work. of course lost a fridge full of food. The guy said he would get a hold of Supervisor. However in less than two years the compressor died on our new expensive Kenmore elite. I gave Sears a call which they charged me $100 again to get their service tech evaluation on the refrigerator failure and they gave me an appointment a week out which turned into two weeks before a tech was able to see and repair the refrigerator. COMPRESSOR wnt out 10 weeks ago. LG & Sears Kenmore Refrigerator Recall A faulty component in the condenser fan motor can short circuit . Purchased my Kenmore refrigerator ( 795.72493.611 ) less than two years ago and it died. (about 2008). The next day a service tech came and said the motor and the fan needed to be replaced and quoted a price of $425. Called LG and was given the name of repair company. Called sears and “ emergency “ appointment set up for week later! replaced the compressor and $959 dollars later it started to cool down again. Call for service, the compressor is not working.
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